Markel Insurance, the insurance division of Markel Group Inc., has announced the appointment of Clarice Francis as Operations Manager for War and Terrorism.
In this role, Francis will focus on enhancing operational efficiency within the International War and Terrorism team, working closely with management, claims, actuarial, and product development departments to provide in-depth analysis and auditing of services.
Based in Markel’s London office, she will report to Ed Winter, Director of Terrorism at Markel International, and support the organisation’s heads of region across Asia, the UK, and the U.S. in developing new initiatives to drive efficiency.
Francis will also collaborate with broking partners to enhance risk assessment, streamline processes, and strengthen underwriting relationships to offer a seamless experience and reinforce Markel’s position in the political violence (PV) market.
She joins Markel from Hiscox, where she spent the past six years, initially serving as an Operations Technician, before being promoted to Senior Operations Technician and later Operations Team Manager in October 2021.
Winter commented, “We’re continuing to see the PV market face heightened demand amid rising global instability and increased scrutiny in the PV space. With Clarice on board, she’ll bring an exciting new dynamic to the team, enhancing our offering for clients and brokers.”
“Clarice will be pivotal in not only strengthening the team’s ability to manage complex risks more effectively, but also in developing new efficiencies within our global team and deepening broker relationships to bring innovative ideas and projects to fruition.
“This will ensure we can continue delivering more tailored solutions for our clients, as a best-in-class insurer in the political violence market, especially through times of geopolitical instability.”
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